On average, how many hours do your employees spend every day searching for information?
According to Forbes ASAP “The typical manager wastes 150 hours a year (almost an entire month), searching for lost information. For someone earning $50,000 a year, this loss is equivalent to $3,842 annually.”
An enterprise search software bridges this gap. It is like a personalized Google for your organization's needs (only faster, smarter, and shows more specific results).
However, with too many enterprise search tools available in the market, decision paralysis is normal. This is why we did the initial groundwork to shortlist the 10 best enterprise search software. We focused on their search relevance and affordability.
By the end of this blog, you should be able to identify which enterprise search tools will be perfect for your team.
Why do Employees Need an AI Enterprise Search Software?
Most scaling enterprises have scattered company knowledge that makes finding information challenging.
According to research, 10.47% of employees spend one and a half workdays per week on information searches. And we are not even getting to the success rate of these searches.
When the employees spend such a long time finding required information, when do they actually work?
The result is delays in project delivery and compromised user experience.
Enterprise search software allows business teams to streamline their workflows, create documentation, debug codes, and enhance the user experience by spotting the required documents within seconds.
Some of the biggest use cases of enterprise search software include:
Streamline marketing and social media campaigns in real-time
Enterprise search software centralizes data from multiple sources, enabling marketers to instantly find past campaign performance metrics, creative assets, and customer feedback. This streamlined access helps ensure timely campaign execution, with all necessary insights readily available.
It offers features like social listening integrations, campaign tracking, and trend analysis that can greatly improve your social media strategies. These features are helpful in collecting and monitoring information like brand mentions, customer sentiment, trends surges, etc., in real time.
Protect internal assets with access-based control
Internal teams need enterprise search software for security and compliance to safeguard sensitive data and meet regulatory standards. Features like role-based access, Single Sign-On (SSO), audit trails, and multi-factor authentication (MFA) protect sensitive data against unauthorized access.
Stay updated with real-time insights
These tools streamline access to relevant reports with features like advanced filtering, keyword search, and real-time data indexing. This efficient organization of insights helps employees stay updated and make informed decisions, keeping them ahead of the competition.
Top 10 Enterprise Search Software for Business Teams
Here’s a quick look at the top three before we discuss the ten best enterprise search software feature-by-feature:
1. Findr - All-in-one platform to streamline information discovery and access accurate data instantly
Findr is enterprise search software that centralizes the interface for business teams to find information across the enterprise database. Findr AI goes beyond just finding the right document; it offers AI summarization, link citations, data security, and integrations.
AI for Instant Answers
Findr AI's Instant Answers is based on technologies like Natural Language Processing (NLP), Machine Learning (ML), and real-time data retrieval. Collectively, these technologies understand and process human language to deliver immediate, relevant, and contextually correct responses to user queries.
Multi-Account Integrations
Employees often use specialized tools to manage campaigns, track performance, and collaborate effectively. That’s why using an integrated Single Sign-on (SSO) platform is extremely useful for optimizing workflow.
Findr AI's Multi-Account Integrations feature brings disparate systems together with a single click. It uses APIs to integrate with everyday apps and pull data from connected platforms like Slack, Hubspot, Notion, etc.
Three-Step Data Retrieval Process
Using Finder, users can easily find complex information that can be retrieved in a simple three-step process
- Ask your question
- Receive instant AI-generated answers
- Explore source documents for deeper insights
Findr AI’s "3-Step Data Retrieval Process" optimizes data access by breaking it down into a simple, efficient workflow. It enhances speed, accuracy, and user experience, helping users quickly and effectively retrieve relevant information.
Data Security
Findr AI acquires ISO & SOC 2 certification to provide top-tier data security and compliance management. Additionally, this AI search software does not store data; instead works on real-time APIs to fetch the information in real-time. By all means, Findr AI ensures the maximum data security for the users so they can use it confidently.
Key features
- Get instant answers to any project, code, or issue-related questions from internal knowledge bases
- Source customer and project insights from emails, Slack, Notion, etc., to complete pull requests
- Access accurate information from scattered docs and knowledge bases in a single platform
- Identify bugs and get technical solutions to address issues faster
- Offers concise summaries with links to source documents
- Maintains strict role-based access controls to prevent unauthorized access and potential threats
- Ensures maximum data protection with certifications like ISO & SOC 2 and rigorous audit trails
- Continuously updates and indexes new or modified data as it becomes available
- Connects and synchronizes data across multiple accounts and platforms
Pricing
- Pro Plan: $10/month with unlimited universal search, chats, and access to all integrations
- Team Plan: $15/member/month with everything in Pro plus workplace analytics and admin roles
- Enterprise Plan: Custom pricing with advanced features like self-hosting and white labeling
2. Glean - On-premise and SaaS-based search software for large enterprises
Glean is an enterprise search software that helps business teams gain insights into projects across their ecosystem. It reduces the time spent searching siloed information, ensuring quick access and product shipping.
Key features
- Offers a single search interface that integrates 100+ connectors with your company’s data to offer a unified search solution
- Provides advanced personalization and responses based on who you are, who you work with, and what you’re working on
- Provides complete traceability for source documentation and adheres to strict compliance to maintain a secure and permission-aware environment for all AI operations
Pricing Undisclosed
3. Unleash - Good software to streamline knowledge management across departments
Unleash is a knowledge management solution that enables employees working on multiple projects to find details and generate summaries. It helps streamline issues by tracking their mentions in a centralized place. With 70+ connectors, Unleash offers top-notch contextual search capabilities that understand the user’s query based on previous interactions. Unleash provides browser extensions, multiple integrations, assistants, and AI bots.
Key features
- 360-degree visibility of cloud resources to track and access databases and VMs or virtual machines
- Find repositories and locate files across platforms like GitHub, Bitbucket, etc.
- Track all pending pull requests and the changes made in a single place
Pricing Undisclosed. Free trial available
4. Guru - Combinines enterprise search, personalized intranet, and knowledge repositories
Guru is an advanced AI enterprise search software designed to manage and integrate enterprise data stacks across 50+ integrations. Guru provides access to real-time, contextual insights by consolidating information into a single search interface. These insights are picked from over 200,000 documents and resources to foster informed decision-making and boost productivity.
Key features
- Connect knowledge repositories with AI Answers to find critical information faster
- Custom AI homepages to update teams timely with critical information and track when they read them
- Admins can track what teams are searching for and push relevant info with knowledge triggers
Pricing
- Free trial: 30-day trial, one user/month
- All-in-one: $18/user/month with no access to premier support and implementation services
- Enterprise: Custom pricing
5. Dashworks - Good software to unify knowledge bases and find information across apps
Dashworks is an AI knowledge assistant that offers answers with a list of source links from internal data to back up the response. It supports multi-format data, including docs, PDFs, spreadsheets, and slide decks. Dashworks supports multilingual queries, ensuring users can retrieve relevant information regardless of language.
Key features
- AI-generated solutions to address support tickets, bugs, and on-call queries
- Generate tailored codes, comments, and other components based on existing repositories
- Draft technical and product documentation from your codebase
- Integrates with 30 enterprise tools and systems to centralize data access and improve workflow efficiency
Pricing
- 14-day free trial
- Team Plan: $12 per seat per month with no access to AI customization, analytics, and other essential features
- Enterprise Plan: Custom pricing
6. Bloomfire - Good enterprise search software for customization options
Bloomfire handles software development knowledge. It helps employees find project-related information, stay updated on changing requirements, and share information across teams.
Key features
- Automated categorization and summarization of uploaded content like videos, docs, and audios
- Self-administration tools to share information across departments
- Access control groups to ensure the confidentiality of sensitive project data
Pricing
- Team: For up to 50 users without enterprise search integrations access. Price undisclosed
- Growth: For up to 100 users with only one Bloomfire community. Price undisclosed
- Business: For up to 500 users with no pricing details. Salesforce, Zendesk, and MS Dynamics integrations available as add-ons
- Enterprise: For 500+ users with custom pricing
7. Qatalog - An enterprise search tool with advanced project management features
Qatalog is a knowledge navigator for business teams. Qatalog insight engine connects with 30+ enterprise apps and third-party research platforms to instantly answer complex questions.
Key features
- Unified workspace for instant access to IT policies documentation and project details
- ActionQuery technology to access apps via APIs, ensuring data security
- Routine task automation and task delegation for better project management
- Delivers information based on user access levels, maintaining organizational data security protocols
Pricing Undisclosed
8. GoSearch - An AI chat assistant to find information from workplace resources
GoSearch is one of the best enterprise search software for finding project details across sprints, tasks, PRs, and docs. It speeds up workflows by aggregating knowledge from diverse sources and summarizing the most relevant information.
Key features
- Built-in enterprise ChatGPT with internal knowledge and GPT-4 to find answers quickly
- App integrations to access project information faster
- BYOC and BYO-LLM options for private and secure environments
Pricing Custom pricing based on selected features.
9. Klu - Good software for basic search and integration needs
Klu is a unified search and productivity platform integrating multiple work apps into a powerful search bar. It enables users to find email documents and collaborate across apps like Gmail, Google Drive, Slack, etc. It also lets users retrieve data with basic shortcuts (Cmd+K or Ctrl+Shift+K).
Key features
- Access customer insights to improve product features
- Google Calendar integration to view and search for upcoming events
- Ask and find information on projects, policies, or team processes
Pricing
- 7-day free trial
- Basic: $0 with two integrations and Ask AI, three chat files per day, and limited filters and pins
- Pro: $15 per month with no access to custom dashboards
- Enterprise: Custom pricing
10. Coveo - Good software for businesses with custom search needs and no budget constraints
Coveo is an AI search and generative experience platform. It helps users find relevant information in real-time, ensuring faster request execution.
Key features
- Customer and employee usage analytics to build and deliver features faster
- AI recommendations to help teams access information faster
- Add new product content and connect knowledge repositories with AI-powered relevance
Pricing
- Pro: Price undisclosed. No access to AI recommendations and other feature lock-ins
- Enterprise: Custom pricing on chosen features
Features to Look for in an Enterprise Search Software
Enterprise search software doesn’t use simple keyword matching anymore. They’ve evolved and offer plenty of features. Here’s a curated feature list to help you invest in the right tool:
- Conversational search: How natural is it to ask queries? Does the LLM use natural language processing? Check if the tool understands user intent and the context of search queries
- Integrations and APIs: Pick a tool that integrates well with your tech stack. Ensure it can crawl and index data from various sources, like knowledge bases, emails, customer feedback, Slack messages, etc.
- Security and access control: Check if the tool follows security and permissions settings when generating results. It ensures that sensitive information is visible only to those who can access it
- Customization: Can the tool’s search functionality adapt to your unique business needs? Check if the tool offers custom dashboards and incorporates org-specific data like policies.
- Real- time indexing: Look for a tool that updates search indexes based on content changes to provide accurate results
- Centralized platform: Choose a tool that unifies knowledge bases, making it easier to find information
- Analytics and Insights: Choose a search software with customizable dashboards that clearly overview key metrics. The AI-driven insights should have features such as trend analysis and performance forecasting to identify patterns and inform strategic adjustments
- Brand Consistency Tools: For brand integrity, choose solutions that provide version control for managing brand assets. There should be centralized access to brand guidelines, ensuring that all team members use the most current materials. A brand compliance check can flag off-brand content across all marketing channels, helping to maintain consistent messaging
Conclusion
Whether you are looking to access critical project reports or company IT policies, enterprise search software makes your job easier. It pulls up all the required information and helps you complete tasks on time.
However, choosing the best enterprise search software depends on your organization, your team’s needs, and the type of integrations you prefer. Hopefully, this list should help you select the top enterprise search engine that suits your use cases.
We may sound a bit biased, but we would still recommend Findr.
Findr offers tailored solutions for teams like engineering, marketing, sales, and customer support. You just have to input relevant keywords, and the tool rapidly searches through tons of data, delivering the right results.
Here’s what existing Findr users say about the tool 👇
Want to try out Findr firsthand? Get started for free.