Bloomfire is one of the most renowned enterprise search tools, bridging knowledge and communication gaps. Over the past 14 years, it has gained the likes of several users. However, the tool also has its challenges.
Reviewing user experiences, we found that many Bloomfire users struggle with limited search functionalities, a complex setup, a clunky interface, limited customization, and more. While these issues might seem insignificant, they directly impact the team’s efficiency and overall customer experience.
If any Bloomfire issues are familiar, you should look for other search tools. While you may take your time to switch, there’s nothing wrong with looking for a few efficient Bloomfire alternatives.
Why Should You Look for a Bloomfire Alternative?
Though Bloomfire is a popular search tool, we checked its G2 and Capterra reviews to find what users struggle with:
Inefficient search functionality
Complex set-up process
Limited customization
10 Bloomfire Alternatives for Enterprises
Before getting into the detailed discussion, here’s a sneak peek into the top three Bloomfire alternatives:
1. Findr – Best software for engineering, sales, marketing, and CS teams looking for advanced AI search solutions
Findr is the Bloomfire alternative that can fetch you accurate information within split seconds. Its unmatched speed saves 50% of your search time and helps you make decisions 10x faster.
With Findr’s universal search, you can search for links, docs, or any info across apps, emails, Slack conversations, and more. All you need to do is ask Findr AI your work queries and get accurate responses with source references.
Unlike Bloomfire, Findr also offers AI content generation capabilities. You can draft long-form blogs, notes, documentation, and summaries.
Findr enables you to build custom AI assistants for specific needs. You can train them with specialized knowledge or on selected docs to get instant answers drafted from your knowledge base.
Unlike Bloomfire which offers a fixed integration library, Findr integrates with unlimited tools including Slack, Teams, Zendesk, etc. Moreover, it offers new integrations on request so you don’t have to switch between multiple apps.
As far as security is concerned, Findr’s features are transparent, unlike Bloomfire. It uses real-time API for search and does not index or store any data. Plus, it is ISO and SOC 2 certified.
The best thing about Findr is that even with these robust features it’s quick to set up. Unlike Bloomfire, it becomes instantly available and can be used by both techies and non-techies alike. Plus, Findr’s features are available at an affordable price. Check the details below.
Key features
- Universal search to collect topic references in one place
- Create custom AI assistants tailored to specific needs
- Get instant and accurate answers to work-related queries
- Role-based access controls to limit data access
- Feedback-based AI improvement
- Real-time search APIs with zero data retention
- Product roadmaps to track task progress
- Quick and seamless setup
- Unlimited integrations
- AI-led content generation
- Self-hosting to host Findr from anywhere you want
- Connect multiple accounts per app
- Desktop app for easy access
Pricing
- Pro Plan: $10/ month with unlimited universal search, chat, and access to all integrations
- Team Plan: $15/member/month with access to everything in Pro plus workplace analytics and admin roles
- Enterprise Plan: Custom pricing with access to all features, self-hosting, and white labeling
🔖Get more insights from this Bloomfire vs. Findr comparison
2. Guru – Good software for companies looking to create a collective knowledge base
Guru is an AI enterprise search platform that enables you to create a collective company knowledge base. It connects with all your tools to access data and give instant AI responses in any workflow.
Key features
- Natural language answers
- Role-based access control
- Automated knowledge base cleanup
Pricing
- Free: 30-day trial
- All-in-one: $18 per user/month with Enterprise AI search + Intranet + Wiki
- Enterprise: Custom pricing
3. Document360 – Best for large enterprises with documentation and knowledge management needs
Document360 is an AI knowledge base that allows you to create, share, and manage your company information in one place. It streamlines how you create and manage your software documentation.
Key features
- Ask Eddy AI bot to find instant answers
- Dashboard for document insights
- Knowledge base analytics
Pricing
- Free: $0 for small teams and solo users. Includes 250 articles, public + private Knowledge base, 1 workspace, etc. No access to AI writer suite and customization
- Professional: $249 per project/month with everything in the free plan plus 5000 articles, customization, etc. No access to AI search suite and advanced analytics
- Business: $399 per project/month, billed annually only. It includes a knowledge base widget, AI search suite (2000 credits), and 5000 articles. No access to priority support, dedicated CSM, personalized design, and more Enterprise: Undisclosed with unlimited articles, complete AI suite, priority support, and more
4. Notion – Best for mid-market to large enterprises with project management needs
Notion is a comprehensive tool for creating a connected, AI-powered workspace. It allows you to create, organize, and centralize company knowledge so you can find information by asking AI.
Key features
- Notion AI to write, brainstorm ideas, and find info
- Wikis and Docs to centralize knowledge
- Personalized content editor
Pricing
- Free Plan: $0 with collaborative workspace, basic analytics, and 10 guest users. No custom automations and dashboards
- Plus: $12 per seat/month with 100 guests and unlimited file uploads. No private team spaces, SAML SSO, and advanced page analytics
- Business: $18 per seat/month with private workspaces and 250 guest users. No access to workspace analytics, dedicated customer success manager, advanced security, and more
- Enterprise: Custom pricing
- Notion AI: Available as an add-on at $10 per member/month
5. Confluence – Good software for large team collaboration and project management
Confluence, by Atlassian, lets you eliminate silos and centralize company knowledge. It enhances teamwork by helping teams collaborate on projects and access information in one place.
Key features
- Pages to plan projects and take notes
- AI editor and templates for content management
- Whiteboards to brainstorm, map ideas, create flow charts
Pricing
- Confluence’s pricing depends on the number of users. The larger your team, the lower the prices. Here’s the pricing details for 300 users:
- Free Forever: $0 for 10 users with unlimited pages, spaces, 2GB file storage, and three whiteboards
- Standard: $4.89 per user/month with 250GB storage and unlimited users. No access to AI-powered creation and automation
- Premium: $8.97 per user/month with unlimited whiteboards, 1000/ month automation, and 24/7 support for critical issues. No access management and advanced security features
- Enterprise: Custom pricing with advanced analytics and security and 24/7 support
6. Slab – A straightforward knowledge management software for teams with basic AI search needs
Slab is a knowledge base and wiki software that helps foster a culture of knowledge sharing. It enables you to create, organize, and find knowledge from a single platform.
Key features
- Content editing capabilities
- Slab Topics to organize content
- Unified search to pull information from Slab and integrated tools
Pricing
- Free: $0 with up to 10 users, unified search, real-time collaboration, basic support, 10 integrations, and 10 MB for attachments
- Startup: $8 per user/month with no access to AI Ask and AI Predict. Includes 25 MB for attachments, 90 days of usage analytics, and standard support
- Business: $15 per user/month with 100 MB for attachments, 365 days for usage analytics, AI features, and priority support
- Enterprise: Custom pricing with unlimited integrations, custom attachments, and advanced AI
7. SABIO – Good software for companies looking to create an organized internal knowledge base
SABIO, now known as Serviceware Knowledge, is a knowledge management tool that allows you to find knowledge faster. It serves as the single source of truth by unifying siloed company information.
Key features
- AI editorial assistant to create, translate, and edit text modules
- WYSIWYG editor to manage knowledge tree
- Custom templates for content creation
Pricing
- Business: €9 per user/month
- Professional and Enterprise: Undisclosed
- Free trial: 30-day trial to explore all features
8. Tettra – Good software for small teams with basic AI knowledge management needs
Tettra is an AI knowledge management platform that helps you build a centralized internal knowledge base. It streamlines knowledge sharing and answers your team’s questions with AI.
Key features
- Tettra Editor to create and edit internal documentation
- AI bot Kai to search content and find answers
- Knowledge automation to verify the accuracy of policies and other important pages
Pricing
- Basic: $5 per user/month with at least 10 users. Access to basic Q&A, Slack notifications, Google Workspace integration, and web publishing
- Scaling: $10 per user/month with at least 10 users. Access to AI features, API, and usage analytics
- Professional: $7,200 per year with at least 50 users, custom reporting, and dedicated CSM
9. SharePoint – Best for collaboration and document management
Microsoft SharePoint is a knowledge management software that helps you discover information and insights within minutes. It also allows you to collaborate with teams for content creation and document management.
Key features
- Collaboration tools to view, edit, update docs
- Content management
- Multiple permission levels
Pricing
- SharePoint (Plan 1): ₹415.00 user/month with limited search features. No access to personalization tools, webinar hosting, and more
- Microsoft 365 Business Standard: ₹770.00 user/month with access to all features
10. Yext – Best for managing brand presence and consistency across digital channels
Yext is a digital presence platform that offers AI-powered search tools. It ensures you give users consistent and accurate answers across the web, app, and social channels.
Key features
- Search term analysis to analyze search data
- Direct answers to find contact numbers, codes, or snippets
- Experience training for admins to update search results
Pricing
Yext has different pricing structures for its solutions. It offers enterprise search packages, including auto-suggest, search analytics, etc. Additionally, it offers pricing plans for Yext Search for WordPress. This includes:
- Base: $71/month with 100 entities/docs, 5000 annual searches, and basic support
- Growth: $167/month with 1000 entities/docs, 20000 annual searches, and basic support
- Pro: $500/month with 5000 entities/documents, 50000 annual searches, and basic support
- Enterprise: Custom pricing with custom support, docs, and annual searches
Features to Look for in a Bloomfire Alternative
Choose your AI search tool based on your specific business needs and use cases. Not sure where to start from? Here’s a curated list of features to help you get the best Bloomfire alternative.
- Quick setup: If your tool takes weeks to setup, when will you start using it? So, choose a tool that offers hassle-free setup and becomes instantly available
- Customization: Look for a tool that lets you customize your knowledge base and create custom bots for added advantage
- Robust security features: Make sure the tool you choose does not index or store company data. Also, look for role-based access controls to ensure data privacy
- Integrations: Choose tools that connect with your existing tech stack. Plus, make sure it offers added integrations for new tools
- Automatic data update: Pick a tool that does not require manual effort to add new data or update information. Make sure it reflects new info in real time
- Efficient AI search: Choose tools that bring you accurate and reliable results in seconds. Plus, look for search filters to sort results
- Clean UI: Pick a tool that has a simple and user-friendly interface for both tech-savvy teams and non-tech folks
Get the Best Bloomfire Alternative for Your Team
Our top ten alternatives to Bloomfire are all popular enterprise search platforms. While a few offer basic search features, others have content generation and documentation capabilities. So, choose the tool that fits your purpose.
If you ask us, we’ll recommend trying Findr. Why? Because Findr offers features that Bloomfire doesn’t, plus more. And all of its features are available at a pocket-friendly price. So, if you’re someone looking for a tool with:
✅Hassle-free set up
✅Real-time API with zero data retention
✅Automated data update
✅Powerful AI search
✅Integrations on-demand and more
FAQs
What is the advantage of Bloomfire?
Bloomfire has been a renowned enterprise search tool for 14 years, bridging knowledge and communication gaps. Its main advantage is its established reputation in knowledge management.
What are knowledge tools?
Based on the context of the article, knowledge tools are software platforms that help organizations manage, organize, and access their collective information and expertise. They typically include features like:
- Centralized knowledge bases
- Enterprise search capabilities
- AI-powered assistance
- Document management
- Collaboration features
- Integration with other workplace tools